Effective date: September 27, 2026
This Privacy Policy explains how HashPilotAI Web Studio (“HashPilotAI,” “we,” “us,” or “our”) collects, uses, and protects information when you visit hashpilotai.com, create an account, purchase website or branding services, use our domain-search and registration services, or contact support.
Information we collect
- Account and contact information, such as your name, email address, username, phone number, billing address, and account settings.
- Order and billing records associated with website packages, branding services, care plans, domains, hosting, and other purchases.
- Domain-registration information required to register a domain, including registrant contact details and the requested domain name.
- Project information you submit, such as business details, brand materials, content, preferences, files, and support requests.
- Technical information such as IP address, browser, device, security logs, cookies, and site-usage activity.
Payments
Payments are processed by third-party payment providers such as PayPal and WooCommerce payment services. HashPilotAI does not intentionally store full payment-card numbers or card security codes on its website. Payment providers may process your information under their own privacy policies.
Domain registration
When you request a domain registration, we may send the domain name and required registrant contact information to our domain-registration provider, currently Namecheap, so the registration can be checked, purchased, and provisioned. Domain-registration records may also be subject to registry, ICANN, legal, and provider requirements.
How we use information
- Provide and manage website, branding, launch, care, domain, hosting, and related services.
- Process orders, payments, refunds, account access, and customer support.
- Validate domain availability and complete requested domain registrations.
- Communicate about purchases, projects, service changes, security, and support.
- Protect the site against fraud, abuse, unauthorized access, and technical problems.
- Improve our website, services, checkout experience, and customer support.
When we share information
We may share information with service providers when necessary to operate the site or fulfill a purchase, including hosting and infrastructure providers, WooCommerce, PayPal and other payment processors, Namecheap and other domain providers, email and support providers, and professional advisers. We may also disclose information when required by law or to protect our rights, customers, or systems.
Cookies and analytics
HashPilotAI may use cookies and similar technologies for login sessions, shopping-cart functions, checkout, security, preferences, performance, and analytics. Browser settings can be used to control cookies, although disabling required cookies may prevent parts of the site from working correctly.
Data retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect the site. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights regarding access, correction, deletion, or other processing of your personal information. You may contact us to make a privacy request. Some information may need to be retained when required for transactions, legal obligations, fraud prevention, or domain-registration records.
Children
HashPilotAI services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy as our services or legal obligations change. The effective date at the top of this page indicates the latest revision.
Contact
For privacy questions or requests, contact support@hashpilotai.com.